Responsible Gaming

Introduction

At Fair Go Casino, we believe that gambling should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money, pay bills, or solve financial problems. We are committed to promoting safe and responsible gambling practices for all our players in Australia.

Age Verification

Fair Go Casino is strictly for players aged 18 years and over (or the legal gambling age in your state/territory). We conduct rigorous age verification checks during registration and reserve the right to request proof of age at any time. If you are under the legal age, please do not attempt to create an account or place bets.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the time and money spent gambling
• Unable to reduce or stop gambling despite repeated attempts
• Neglecting work, school, family, or personal relationships due to gambling
• Borrowing money or using credit to fund gambling activities
• Experiencing anxiety, depression, or mood swings related to gambling
• Using gambling to escape problems, stress, or negative emotions
• Spending more time and money on gambling than originally intended
• Friends or family expressing concern about your gambling habits

Self-Help Tools

Fair Go Casino provides a range of tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a limit on the amount you are willing to lose during a gaming session
• Reality Checks: Receive periodic reminders during play about the time and money you've spent
• Time-Out: Take a voluntary break from gambling for a set period (from a few hours to several weeks)
• Self-Exclusion: Temporarily or permanently exclude yourself from your account

To use any of these tools, please contact our customer support team or adjust your account settings in your player profile.

Support Organisations in Australia

If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free, 24/7)
  Free counselling and support services for Australians affected by problem gambling.
• Gambler's Help
  Phone: 1800 858 858
  Provides treatment and support services across Victoria, New South Wales, Queensland, and other Australian states.
• Lifeline Australia
  Website: www.lifeline.org.au
  Phone: 13 11 14 (24/7)
  Crisis support and counselling for mental health and emotional distress.

International Support Resources

For players outside Australia, the following organisations offer support:

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom)
  www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

Call to Action

If you believe you may have a gambling problem, please reach out for help today. Problem gambling is a treatable condition, and support is available. You are not alone.

Contact Gambling Help Online on 1800 858 858 (free and confidential) or visit www.gamblinghelponline.org.au to speak with a counsellor today.

Remember: Gambling should be fun. If it stops being fun, it's time to seek help.